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Frequently Asked Questions
General information
Villas Caleta Golf is a private community of elegant villas located in Adeje, Tenerife, close to Golf Costa Adeje, La Caleta, beaches, restaurants, and the main attractions of southern Tenerife.
The villas are located within Villas Caleta Golf, Calle Alcojora 44, 38679 Adeje, Santa Cruz de Tenerife, Canary Islands, Spain.
Yes. The villas are suitable for families, couples, and groups looking for privacy, comfort, outdoor space, and a relaxing holiday environment.
Booking and payments
You can select the villa, check availability, choose your dates, and send a booking request directly through the website. The booking will be confirmed according to availability and payment conditions.
The available payment methods are shown during the booking process. Payments are handled securely through the selected booking channel or direct booking system.
A deposit may be required to confirm the reservation. The exact amount and payment terms are shown before completing the booking.
The due date for the remaining balance depends on the booking conditions and will be shown in the reservation details.
The total price includes accommodation and mandatory charges shown during the booking process. Any optional services or refundable security deposit, if applicable, will be clearly indicated before confirmation.
A refundable security deposit may apply, depending on the villa and booking conditions. It is used to cover possible damage, loss, or breach of house rules.
The cancellation policy depends on the selected villa, rate, and booking channel. Please check the specific cancellation conditions before confirming your reservation.
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Check-in and check-out
Check-in is normally from 16:00.
Early check-in may be possible only if the villa is ready and there are no same-day departures. It cannot be guaranteed in advance and should be confirmed close to the arrival date.
Check-out is normally by 10:00.
Late check-out may be possible only if there are no same-day arrivals and must be confirmed in advance.
Yes. Check-in instructions, address details, access information, and practical arrival guidance are usually sent before arrival, approximately one week before check-in.
Yes. Guests are usually asked to send a message after landing at the airport, so arrival and access can be coordinated smoothly.
Self check-in and access
Yes. Self check-in may be available depending on the villa and arrival time. Access instructions will be provided before arrival.
Yes. Guest identification may be required according to local regulations and booking procedures.
Access details, entry codes, keys, remote controls, or gate instructions will be provided before arrival or during check-in.
Villa facilities
Yes. The villas have private outdoor pools.
The pool may be heated, depending on the villa, season, and specific booking conditions. Pool heating should always be checked in the villa details before booking.
Yes. Bed linen, bath towels, and pool towels are provided.
Yes. The villas offer free Wi-Fi.
Yes. The villas are equipped with air conditioning.
Yes. Free private parking is available, depending on the villa. Street parking may also be available in the surrounding area.
Yes. The villas include a fully equipped kitchen with appliances and essentials for a comfortable stay.
Yes. Baby cots and high chairs may be available upon request. For children up to 2 years old, up to two baby cots and two high chairs can usually be requested free of charge, subject to availability.
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Location and surroundings
La Caleta is approximately 2 km away and offers restaurants, bars, seaside walks, and a relaxed coastal atmosphere.
Nearby beaches include Playa del Duque, Playa de la Enramada, Diego Hernández Beach, Los Morteros Beach, and other beaches along Costa Adeje.
Yes. Golf Costa Adeje is very close to Villas Caleta Golf, making the location ideal for golf lovers.
Yes. Supermarkets, restaurants, bars, shopping centres, and local services are easily accessible by car.
The area offers easy access to Siam Park, Costa Adeje, La Caleta, beaches, shopping centres, Teide National Park, Loro Parque, and activities such as golf, hiking, cycling, diving, and water sports.
House rules
No. Parties, events, and loud music are not allowed.
Smoking is not allowed inside the villa.
Pets are allowed only with prior written confirmation.
No. Only registered guests are allowed to stay overnight at the property.
Yes. Groups of guests under 24 years old are not accepted unless specifically approved. The lead guest must meet the minimum age requirement and be responsible for the group.
Yes. Villas Caleta Golf is a private residential community. Guests must respect neighbours and avoid disturbing the community, especially during evening and night hours.
During the stay
Yes. Local assistance is available for practical needs, check-in support, maintenance issues, or urgent matters during the stay.
Guests should report any damage, loss, or malfunction as soon as possible, so it can be checked and resolved where possible.
Before check-out, guests should leave the villa in reasonable condition, remove rubbish, return keys, remote controls, and access devices, and follow the check-out instructions provided.